Archive for the ‘Work Life Struggles’ Category

The Unspoken Truth About An Inflexible Culture

Tuesday, November 3rd, 2009

Jessica Riester

As a recruiter specializing in flexible work opportunities, I am in a unique position to hear candid opinions from both employers and employees (or candidates seeking work) on the subject of work flexibility.  I am amazed at how substantial the disconnect between the two groups can be at times.  Part of the problem, I feel, is that employees don’t always express their true sentiments to their employers because they’re afraid of being seen as less committed.

For example, not long ago I had a woman call me for assistance in finding a new job.  She was a director of marketing for a Fortune 100 company and had worked her way up to that position over 10 years.  About to have her second child, she was looking for a reduced workload that would allow her to better manage her increasing family demands but still provide her with intellectual stimulation and income.  I always encourage employees in situations like this to use their relationships, history and knowledge as leverage in negotiating an alternative arrangement before leaving.  Starting from scratch in a search for an alternative work arrangement is much more difficult.  However, when I explained this to her, she countered with the following typical responses:

“If I did that, I would be looked at differently.  I’ve worked so hard to get to where I’m at that I don’t want to backslide. I’d rather have a fresh start somewhere else.”

Typically, employees in an organization that doesn’t embrace flexibility feel as though they would be seen as less committed if they were to ask for an alternative arrangement.  For high performers, nothing could be worse.  They would rather leave a position that they’ve spent years developing expertise and relationships in, so that they can be viewed as committed somewhere else.
“I look around at my peers and no one is in the same situation.  They just wouldn’t understand me”
What that really meant in this situation, it turns out, was that no one had children and many didn’t even have spouses or significant others.  It’s no wonder that there’s no one with family demands in her department – they all left just as she was about to! Does her company really want to weed out diversity from it’s executive ranks?   Probably not.

“The way my job is structured, I couldn’t do it on a less than full-time schedule”
Here I suggest that she take a good look at what her responsibilities are and think about how she can break them down into more bite-sized chunks or transfer her valuable knowledge and skills to something that can be done more flexibly.  If she then comes up with a proposal that outlines her new role in a way that makes it a win-win situation, her manager would be more willing to accept it.

Employers don’t want to lose their top talent.  It’s expensive and time consuming to replace and retrain valued employees.  It makes more sense to let them dial back, telecommute, work different hours when they need to – as long as results are delivered and compensation is aligned with results.  Trying to avoid costly situations like this one is what’s driving more and more employers to realize that more widespread understanding and acceptance of flexible work practices is needed.

Tips From Successful Hewlett Packard Job Share Team

Thursday, August 6th, 2009

Brand Manager job share team for Hewlett Packard, Andrea & Shelley

Brand Manager job share team for Hewlett Packard, Andrea & Shelley

Guest blog by Andrea & Shelley, successful jobshare team from Hewlett Packard and panelists for Next Generation Work Flexibility Event in San Diego on 11/3/09.

Andrea and I have been job sharing for close to 3 years now.  Before that we both worked part-time which was great, but once we started jobsharing, we quickly realized the benefits.  Working 3 days a week we never felt like we were able to respond quick enough to customer requests and we were both working on our days off.   Andrea’s manager at the time suggested she find a jobshare partner to cover the workload.   We were fortunate that we didn’t have to sell Andrea’s manager on the jobshare concept, but we still wanted to ensure success, so we put together a jobshare proposal.  First we interviewed other jobshare teams to learn best practices. We asked a lot of questions… how did they manage their work days, vacation time, email, voicemail, did they have their own cube or did they share, did they have separate performance reviews and rankings or shared, etc.    After these interviews we talked about what would work best for the two of us, as well as how to make it seamless to our partners and our manager.   We then documented a proposal, which we reviewed with our manager, before we started.  All this pre-work and planning we really think has helped us develop a structure that has been critical to our success. We wanted to share a few of the tools and tips that have worked especially well for us.

1.        Shared Email and Voicemail:   having shared acounts is key to making a jobshare seamless.  Our customers don’t have to remember who is working that day.  Sometimes our customers forget we are two people & that’s exactly what we want to happen.

2.       Color Coded Email Flags:  Each day as we send and receive email we color code the messages.   This color coding allows us to keep each other informed and know what still needs to be done.  For example, if I want Andrea to just be informed, I code it blue.  For emails that require immediate action, we code it Red.  For emails we’d like to discuss, we code it green.  The color codes are a great tool even for an individual contributor, but a lifesaver for a job-share team.

3.     Daily Log:  We have created a Daily Log that is a Word Doc with a list of Current Projects and Meeting Notes.    At the end of our work week (Wed for Andrea; Fri for Shelley), we update the log with the progress on each project and notes from meetings.  New info is coded in blue so we can quickly review.  This process takes about 20 min at the end of our work week.   The log is really helpful in jumpstarting our week - gets us up to speed quickly on all the key projects and it’s also a great record of key accomplishments when it’s time for performance reviews.

Can we blame the economy for less flexibility in the workplace?

Thursday, July 23rd, 2009

About the author

Annika is an executive at one of Orange County’s largest companies.  She is also the mompreneur behind BurpieBlocker® Baby Burp Cloths.  She lives in Costa Mesa with her husband and son and is expecting her second child in December.  Please note that the views of our guest bloggers do not necessarily reflect the views of FlexWork Connection.

This is my dream…work 20-30 hours per week (contribute to the household, keep health insurance, continue professional development) AND enjoy spending time with my son (park time, play dates, swimming lessons, fun outings, quiet time).

This is my reality…work 40-50 hours per week (contribute to the household, keep health insurance, continue professional development) AND spend as much time as I can get with my son (an hour in the morning before school, an hour or two if I’m lucky at night, cram in as much as possible in each weekend, feel guilty leaving him for any “me” time or date nights).

Like many companies, my employer just went through “workforce reduction” with a massive reorganization to become a leaner, more efficient organization.  While I was fortunate and retained my job, I must admit the mom in me wondered if this restructuring could present an opportunity to save the company money by working fewer hours and give me the flexibility I desperately crave.

I dreamed up a proposal for my leader…considered the pros and cons for the company and for my family…bounced some ideas around with my husband and close friends…asked other moms what they do and tried to learn from them.  But after all that I never had the courage to talk with my leader about my plan.

In this climate I honestly didn’t feel like the company was interested in championing work/life balance as much as it once had claimed.  I felt like the company wanted as much out of every headcount remaining and that there was little room to negotiate.  I should feel lucky to have a job at all, shouldn’t I?  (a job that I do really enjoy, by the way.)  A job that I just wish I could do in half the time.

I do feel a little hopeless at times.  If I ever do work up the courage to seek more flexibility in my career I know I will sacrifice not only the amount of take home pay but also I will become less promotable, lose influence within the organization and be perceived as less committed.

But maybe that’s OK if I get to teach my son to ride his tricycle, share a frozen yogurt on a warm day or create priceless works of art with him.

So for now I will maintain the status quo but I’m not giving up on my dream.  I’m going to crack the code one day and find the balance I need.

 

Work Life Struggles

Saturday, June 27th, 2009

This category was created to share stories from those struggling with work life challenges.  Our goal is to foster an open dialogue about the challenges employees face in requesting more flexibility in the way they work.  Although many employers feel that they offer employees flexibility, we hear a different point of view from conversations we have with people looking for a new job that will offer them more flexibility.  If you are considering asking your current employer for a flexible work arrangement, but fear one or more of the following responses, please write to us and let us know:

  • seen as less committed
  • job doesn’t lend itself to a flexible arrangement
  • might be laid off
  • no one else doing it
  • other reasons

We’re looking for articles that demonstrate the struggle people are facing with organizations that have not transitioned to a flexible, results oriented culture so we can allow readers to share advice from others in the same situation.